This is our feedback page, you are more than welcome to leave comments or feedback on your order or the website in general, simply use the contact link at the top or you may want to rate the products by simply clicking on the review stars underneath each product
I just wanted to drop you a line to say thank you very much for processing my order so promptly, it was most appreciated as I know I was cutting it a bit fine for a Christmas delivery but the order arrived on 23 Dec. My Mum was seriously ill back in May and is on the mend but in the process has become totally addicted to Randoms so she was extremely pleased when she opened her parcel on Christmas Day to find 36 bags of them!!!!!!!
I will have no hesitation in using you in the future nor will I hesitate in recommending your website to friends and family.
1.The overall look and feel of the site is extraordinary, it's fantastic for sure, i was very satisfied with it.
2.The site look great, i wasnt't confused by any of the site's links or tabs.
3.Yes,you have a tremendous variety of products from which the customer has to pick.
4.Yes,of course.Everything is just so easy to find,and the speed is great.
1 Wow! it is an exciting site and a huge treat for sweet lovers.I liked the fact that you have sweets which we thought were no longer available."The poll" part is a nice feature and hopefully the most popular sweet will be available at a huge discount.Nice and easy to navigate site.A little sound application might help.The ability to choose the quantity i want is a good feature.
2 The site is easy to navigate,use and understand.So nothing is confusing about the site.
3 The variety is mindblowing.The retro stuff is really great.Plus the sugar free treats are amazing.
4 The site is easy to navigate.pages load quickly and the colorful sweets look mouthwatering.
1. According to my point of view the site looks great and it is very professional. Images are in correct size and colors are properly selected. Honestly saying the site is very good.
2. Nothing is in the site confusing me. But I wonder why the site is not accepting Paypal as a payment method. And there are only some countries listed for delivery. Reply - We do take Paypal, but yes this is correct, we are UK only
3. Yes, absolutely there are many variety or sweets and related things available in the site
4. Yes, very easy to navigate. Top of the site there is a menu. Other than that left side of the site also containing a menu which includes products according to categories. Home page also contain items not only that lower right corner of the site also scrolling items. So the navigation is easy in many ways. Therefore visitor can navigate to his product using any method he/she likes other than using the same way for all visitors.
1. The site layout it good. I mean the placement of menu, product listing, advertising section, fonts are good except the color combination used. I can see more bright white screen and light blue color. Both are light color and even the tabs in the menu have the light color. The colors could have been little dark and different combination. Reply - This is something we are looking into changing
2. To me nothing seemed confusing. The site is pretty much laid out well and i can say any one who has done online shopping can easily use the service offered.
3. yes your menu seems to have a great deal of products and i am tempted after viewing all the images you have posted
4. I am quite comfortable with your site. Its easy to navigate and find products. Well laid menu system, sale section and new sale section add advantage as one need not search the entire product to see if any new arrivals and new offers has arrived.
1. Honestly, I think the overall feel of the site understates the fun of the content.
The colors are subdued and soft-spoken. Not that a lot of "bells and whistles"
are necessary, just that the shop should look more festive and bright. (As
the sweets are cause for celebration!)
2. I was confused as to where you ship to, outside of the U.K. and could not easily find a way to convert the British Pounds. Other than that there really is not much that is difficult to understand on the site.
3. Oh yes! I think every sweet tooth can find satisfaction on this site!
4. The site is easy to navigate. The list of categories is very helpful (and
tempting) and the search feature made it quick to find my personal favorites.
It's simple to track where I am in the purchase process and to find my way to
anywhere on the site.
1.The overall look and feel of the site was excellent.
2.The design of the site was little confusing.
3.Yes,there ere different variety of products are available.
4.Yes it is very easy to navigate and is very interesting.
The first time impressions of this site is awesome. All the features are well maintained and images of jars are looking great.
Nothing can be confused in this website, but if you gave contact number and email on the homepage then its better for the users to find your address much easier.
Yes, you have lots of products that's variety has very good like Sweetie treat jars, Bulk bags of sweets etc.
Yes it is very easy to navigate and take not much time to be loaded.
1.The overall look and feel of this site is very colorful and pleasant.It appeals to our palate and wants to buy the goodies listed.
2.I found the trading site a bit lengthy with too many details with no prompt answers available at a click.This aspect could be made a bit brief and easy for a lay man to understand.
3.excellent varieties of products available according to the tastes and fancies of everyone liking.
4.the site is very easy to navigate and every part of the site is marked and numbered.
1. The site's design is subtle and soft. However, the arrangement of some of the elements is confusing.
2. The way the elements were arranged: the Sagepay and the SSl secure facility signs, the poll, and the product ticker are placed in a confusing manner, almost in a random way. I would recommend some elements of the webpage to be place at the bottom, which has a considerable amount of free space. The links at the top (basket, my account, new) need to be reordered in a more logical order (home, new[arrivals], sale[or specials instead], my account, basket, checkout, contact).
3. Yes you do.
4. Yes it is.
We asked for feedback on our website asking the following 4 questions, below are the replies, you are more than welcome to answer these questions yourselves by using our contact form at the top of the page
1 What do you think of the overall look and feel of the site?
2. What aspect of the site confused you?
3. Do we have a good variety of products?
4. Is the website easy to navigate?
